Code of EU Online Rights

As part of the Digital Agenda for Europe actions, the Code of EU online rights compiles the basic set of rights existing in EU legislation and related to the digital environment. The objective of the Code is to find simple explanations of their legal rights and obligations, set out in a transparent and understandable way.
As foreseen in the Digital Agenda for Europe, this list of online rights and principles will be an important tool for inspiring trust and confidence among consumers and contribute to promote greater use of online services.
These basic rights protect citizens and consumers for instance when using online services, buying goods online, and in case of conflict with their providers of these services.
You may also find useful information about your online rights in the EU on the Your Europe website.
PDF versions of the full Code of EU Online Rights in 22 languages:

BG | CS | DA | DE | EL | EN | ES | ET | FI | FR | HU | IT | LT | LV | MT | NL | PL | PT | RO | SK | SL | SV

SECTION I: Rights & Principles applicable when you access and use online services

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